2015-01-22

To customer that send the items to France;

Please Note; if there is the Door Code, please be sure to fill it when you fill the receiver’s address.
Example of a door code of "2004" being filled in: Digi code 2004

Regarding the Door Code; http://www.post.japanpost.jp/int/use/france_en.html

If you don't fill the Door Code, delivery agent will not be able to leave
a non-delivery notice in the post box inside the entrance of the building.

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If the customer can't receive the items at first delivery, the chronopost
that is local EMS delivery agent of France will keep your cargo for 2 weeks.
In that case, they may not contact you from them, please contact them by yourself.

After 2 weeks passed, your cargo will return to Japan automatically.
*This company will not bear any responsibility for this situation.
It may take time until your cargo arrive in Japan.

Please let us know if you want resend your items,
but the shipping cost of resend is paid by customers.

Regarding the chronopost;
Please refer the following webpage for tracking and contact details.
http://www.chronopost.fr/transport-express/livraison-colis
http://www.chronopost.fr/transport-express/livraison-colis/pid/714

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需要送货至法国的顾客

请注意:如果地址有门牌号，请确认您在填写收货地址时已填好。
例如，门牌号为2004，请填写为“Digi code 2004”

有关门牌号 >> http://www.post.japanpost.jp/int/use/france_en.html

如果您没有填写门牌号，送货人将无法在建筑物入口的邮箱处留下未收货通知。

如果顾客在第一次送货时无法收到货物，法国当地EMS送货人，法国邮政速递公司chrono post会保留您的货物2周。

2周经过后，您的货物会被自动返还至日本。您的货物抵达日本可能需要花费一些时间。

Le noble对此情况不承担任何责任。

如果需要重新发送，请通知我们，但是重新发送的运费需要客户承担。

有关法国邮政速递公司chrono post;
请参考以下网页来追踪货物以及联络细节。
http://www.chronopost.fr/transport-express/livraison-colis
http://www.chronopost.fr/transport-express/livraison-colis/pid/714