Privacy Statement

Notice: Privacy Policy is approved by TRUSTe ( http://www.truste.or.jp/ ) and the license is written in Japanese. Only the original Japanese version has legal effect, and this unofficial translation is to be used solely as reference aid in the understanding.
This privacy statement discloses the privacy and the security practice of tableware brand "Le-noble" ( http://www.Le-noble.com/ ).

Declaration

We will not disclose your personal information to third party without your consent.

Handling of Personal Information

Your personal information is collected to ensure a better service and to deliver your order.
Newsletters are only sent to individuals who have subscribed; we do not use your e-mail address in vain.
Personal information will be kept under strict management.
"Le-noble.com" observes strictly the privacy policy as a follow.

TRUSTe licensee

Le-noble tableware brand is a licensee of the TRUSTe.
TRUSTe, an independent organization, was established in order to build trust and confidence of Internet users and to recommend the fair handling of the information.
Le-noble is committed to protecting your privacy; the Company therefore discloses the method of handling of personal information, which is previously audited by TRUSTe.

Contacting us

Address
Noble Traders Co., Ltd.
2-1-15 Nagaoka, Nagaokakyo-Shi, Kyoto 617-0823 , Japan
Contact Us

1. Personal information

Through "Order", "Contact us", "Gift" and "Member registration" form, personal information – such as your name, billing address, e-mail address, phone number, fax number, Corporation - is asked.
This information is collected in order to deliver correctly your purchase and will be, under no circumstances, disclosed to third party without your consent. Moreover, no additional information will be collected from other sources.

Shipment and payment by credit card
Since third party manages the shipment and the payment by the credit card, your personal information, such as your name and your address, is shared only for those services. Credit card number and it validity are encrypted
Order by Phone or Fax
If you order by phone or fax, collected personal information is digitized by Le-noble staff and will not be disclosed, quoted, reproduced or copied without your consent.
Contributions
Your contributions – opinions or experiences – sent by mail or "Contact us" form will be undisclosed, unless you consent in advance to publish anonymously on our Website.
Contact us
All inquiries and opinions, collected by phone or e-mails, are perused before replying as soon as possible, except complex consultations which require few more days.
"Gift plan" and Survey
Anonymously or not, you may participate in a "Gift plan" or in a survey which both are optional. All received information will be examined in order to improve the usability of our Website

2. Disclosure (share) of your personal information

The shipment is provided by external carrier, mainly Kuroneko Yamato, Sagawa Express, Post and EMS (overseas).
The billing for the provision of goods and services is provided by external carrier with COD service (Sagawa Kyubin), credit card processing Companies (JCB Co., Ltd. and other affiliated credit Companies) and Company providing payment system (GMO Payment Gateway, Inc. , Densan System Co.,Ltd.).
Furthermore, since a part of personal information is shared to those Companies to ensure the shipment and the billing, a Service Agreement was signed. This agreement commits to maintain, to manage and to supervise confidentiality, and your personal information will not be held, shared, saved or used by the third party.
Credit card number may be transmitted through phone or fax.
Personal information will not be disclosed to any third party except following cases:

4. About "cookies"

"Cookies" are a small piece of data which are saved on your Hard Disk Drive, without the possibility to identify you.
Even if you disable "cookies", our Website is still accessible. However, the product details pages, the purchase history and the shopping cart will be unable to use as other online shopping sites; we recommend, therefore, enabling "cookies". Moreover, if you browse again our Website in the future, the data stored in the "cookies" can be retrieved.

5. Modify or delete your personal information

As a member, whatever your registration method (Internet, E-mail, Phone or Fax), your personal information may be freely deleted, modified or (un)disclosed.
Your phone number, date of birth or address may be requested to log into your account.

6. About "Log Files"

As many other online shopping sites, collected Log Files are saved to detect trends, to manage at best our Website and our resource and to determine your preferences. These Log Files help us to provide an enjoyable and accessible Website usage; they are not used with the aim of identifying you.
Access is analyzed by third party software without identifying or collecting private information. Log files are controlled by the password and will not be leaked.

7. Links

This Website contains links to external sites.
Our shop will not be at all concerned about the privacy policies of other sites. When you leave our Website, we recommend you to read the information about the collection of personal information and privacy of these sites. This Privacy Policy is applied only to this Website.

8. Web Beacons

While you visit our Web site, Web Beacons and Clear Gif are sent by our affiliate and access analyzed software to your computer, in order to monitor the activity but not to identify the users.

9. Security policy

All possible measures to ensure the protection of your personal information is taken both online and offline.

We are committed to secure our Website; "Order", "Member registration" and "Contact us" form are hence transmitted by SSL cryptographic protocols, and furthermore, we are constantly concerned to maintain the latest standard security level. Your information will be consulted only for the billings or the inquiries.
Meticulous heed is taken for internal usage of your private information. Each employee follows periodically an education and a training to take the awareness of the importance of privacy, and only few of them are allowed to reach to information, which is protected by a specific password.

All computers, connected to LAN and containing your information, are secured by Firewall and Shogo Security Service Co., Ltd. (Alarm System).
The most recent Anti-Virus software, which is updated, is set up on all computers in order to prevent any infections. This software checks received and sent e-mails.

10. Notification of revised privacy policy

On Japanese website, revised privacy policy will be published, as well as collected information, their utilization and the reasons for revising.
The customer has a choice whether or not to agree to this revised policy. Do not hesitate to contact us in case of disagreement.