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Welcome to "Le-Noble.com". Please read carefully the “Terms of use” before browsing, using, ordering products or service, as a customer of or as a visitor to our Website.
The Japanese version of “Terms of use” shall prevail over English / Chinese version, which is prepared only for reference purpose.
At anytime and in its sole discretion, “Le-Noble.com” may change or modify any or all “Terms of use”. Your access to our Website after such modification signifies that you will be deemed to have agreed to the revised “Terms of use”.
Although registration is not required to purchase our products, any individual who wishes to become a member must be aged more than 20 years, unless the individual has the consent of the person who has parental authority, or is the legal guardian. Since you are registered as a member, you agree to accept responsibility for maintaining the confidentiality of the password and the secret question.
Any liabilities or damages resulting from, or arising out of improper use of your account by the third party, “Le-Noble.com” shall not be held liable to you, under any circumstances.
New Member Registration of Le-noble
*** Please note, service for members is different from Japanese site (http://www.le-noble.com/) .
After having completed your order, you will receive automatically an email with the details of your purchase. Soon as we pack and measure the weight of parcel, you will be informed about total fee including shipping.
*After you received the goods and for some reason you don’t want or need them, you can send back to us for your own cost. Only in the case of items are unharmed we are able to refund your money.
Le-noble has the right to cancel your order according following cases:
In these cases, your payment will be refund as soon as possible via bank transfer.
Once your order is sent by EMS (Express Mail Service), you are consequently responsible for any loss, damage or any other harm to the products.
Please open your parcel immediately, check the condition of your ordered items. If you find damaged item (or items), leave the parcel in that condition you received, and contact to your post office within one week.
In following cases, the products are nonreturnable and nonrefundable:
All products are inspected by the manufacturer and by us before providing you. Following cases are not considered as defective:
Notice:Please read ”Brand Quality” before purchasing.
For online transactions, you are requested to use PayPal, UnionPay, or Credit card. The credit cards which we accept are: VISA, MasterCard, JCB, and American Express.
Products are sold only in Japanese yen, included consumption tax which is not charged on items for overseas shipping.
Sagawa Express Co., Ltd. and Japan Post Co., Ltd.(Yu-pack) have fixed nationwide flat fee to ¥660 per parcel. However, if you order over ¥20,000 of merchandise in total, without consumption tax of 10%, or handling charges, the shipping is free of charge.
From the time you confirm your order, the shipping takes usually less than one week, except for out of stock products.
Tracking service is available.
Yu-Pack
Sagawa
The overseas shipping is provided by Japan Post Co., Ltd. (EMS) and the shipping fee varies with the weight. Complete first your order with the purchasing form, and then, the fee and the stock availability will be communicated to you.
Please, refer to this site for the shipping fee.
Track your order via EMS.
Please Note; if there is the Door Code, please be sure to fill it when you fill the receiver’s address. Example of a door code of "2004" being filled in: Digi code 2004. Regarding the Door Code; http://www.post.japanpost.jp/int/use/france_en.html
If you don’t fill the Door Code, delivery agent may not be able to leave a non-delivery notice in the post box inside the entrance of the building.
Please refer the following webpage to customer that send the goods to France.
Please note, depending on your country of residence, shipments may incur separate charges such as import duty, VAT(value-added tax), or customs duty.
And other charges are down below
① We charge “Per Carton Cost” in addition to the shipping charge which ship the goods outside Japan.
Amount | |
Per Carton Cost | 500 JPYen per every carton |
Additional Charge | 1,000 JPYen per every change or cancellation |
* "Per Carton Cost" is excluded which shipment in Japan.
* As for the 1st. carton (500 JPYen), we charge it together with your order.
* In case the goods are packed in 2 or more cartons by customer’s request or customer’s order quantity, please confirm the total amount by our e-mail which is sent the shipping charge information. (In case several orders are packed in 1 carton, we charge to either one order.)
* We additional charge you 1,000 JP yen per 1 change, in case you would like to change the order/packing details after our notification of shipping fee.
(Change includes cancellation.
)
② A fee for customs clearance
Japan Post will require a fee for customs clearance to an international package which value exceeds 200,000JPY, from April 1st 2017.
So we will charge “customs clearance fee” in addition to the shipping charge as follows.
Amount | |
For over sea’s package which contents value exceed 200,000JPY |
2,800JPY / per package(※1) *Regardless of the number of items contained in the package(※2) |
(※1)You are exempted from paying tax on fees for import or export declarations.
(※2)The number of items refer to the number of columns as set forth in the Basic Notice 18-1 of the Customs Business Act.
This will be automatically charged together with your order.
*** Customs Clearance Fee, Customs Duty and Consumption Tax for International Mail
When postal items are sent to and received from abroad, you may be subjected to customs duty as well as consumption tax according to the sum and quantity of the content.
Additionally, the postal entity of the destination country may charge customs clearance fee.
Please be informed that paying the relevant taxes is the responsibility of the recipient.
Please contact the customs office at your country for more details.
We are committed to protecting your privacy. Please refer to our Privacy Statement.
This site and all information contained therein are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, as to the operation of these sites or the information, content, materials, products or services included on these sites.
You expressly agree that use of these sites, including all content and data, is at your sole risk and responsibility.
“Le-Noble.com” disclaims all warranties, express or implied, for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material on the Website.
All products, purchased on sites of the third party, are not our responsibility. Please use therefore those sites after reading and understanding their terms of use, privacy policy and other rules.
We will be liable up to the amount equivalent to the sale price of the product, which has caused you any damage and/or loss, attributable to our intentional misconduct or negligence.
This “Terms of use” may be changed or suspended without notice and at its sole discretion at any time for any reason.
Without regard to its conflicts of laws provision, the “Terms of use” as well as any transactions and disputes arising from our Website shall be governed by the laws of Japan and the Kyoto District Court shall be the court of first instance having exclusive jurisdiction.
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