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  • [Notice] 受新型冠状病毒疫情影响寄往中国的包裹停止发货/ Temporary suspension of acceptance of EMS items to Chinese Mainland

[Notice] 受新型冠状病毒疫情影响寄往中国的包裹停止发货/ Temporary suspension of acceptance of EMS items to Chinese Mainland

2020-03-13


Temporary suspension of acceptance of EMS items to Chinese Mainland.


To customers in Chinese Mainland,

Japan Post has stopped collecting EMS items to Chinese Mainland as of Mar 13 as transportation performance has declined drastically since March 9 due to immigration restrictions.

For customers who have placed the order but the item has yet to be shipped, we are asking for shipping cost quotation from other logistics companies to provide. Or if you would like to cancel your order, please contact us. (There won't be any cancellation fee)

For corporate clients with import license, you can contact us to ask for a change of logistics companies as FedEx or DHL, etc..

For the reason above, Le noble online shop has also stopped accepting orders from Chinese Mainland as of Mar 13 until Japan Post EMS service is back on track.

EMS to Hong Kong, Macao and Korea is still be in service but there will be considerable delivery delays due to the same reason above.

Please refer to the following page for details.
https://www.post.japanpost.jp/int/information/2020/0312_01_en.html

We are sincerely sorry for the inconvenience.

Le-noble Global Online Shop


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受新冠疫情影响寄往中国的包裹停止发货

尊敬的客户:
非常感谢各位新老顾客对我们Le-noble的支持与厚爱。

收到日本邮政的通知,由于新型冠状病毒疫情扩大,中日两国间的航班运输量进一步减少,
导致目前寄往中国的EMS邮件、国际包裹(SAL、船运件)处于无法发送的状态。
因此日本邮政自3月13日(周五)0点起将停止揽收以上邮件和包裹。
此前已经揽收的邮件包裹将逐次等待寄出,若包裹从邮局退回,我们将安排退款。

寄往香港、澳门还有韩国的邮件也收到同样影响,但目前可以继续发货,配送时间将发生大幅延误。

已经下单但还未发货的顾客,如果您是个人客户,我们正在寻找顺丰速递等其他的代替方案,
请等待新的运费报价,您也可以邮件联系我们进行取消退款操作(不收取消费);
如果您是法人客户,可以联系我们更换成FedEx或DHL等国际物流公司发货。

目前EMS服务何时恢复还没有定数,所以Le noble国际网店寄往中国的订单也暂时停止接单。

给您造成不便,我们深感抱歉,敬请谅解!

您可以点击以下网页链接查看日本邮局发布的相关通知
https://www.post.japanpost.jp/int/information/2020/0312_01_cn.html

您可以通过下面网页连接来查询包裹详细信息。
日本邮局主页
https://www.post.japanpost.jp/int/ems/delivery/index_cn.html

Le-noble 国际网店