Brand List

Wedgwood

Backstamp

Wedgwood uses a variety of marks on the back of tableware, depends on collections and time of production. Please notice that in some cases the product you buy could have a different backstamp from the product picture and often pattern names are not printed on small items. WWRD means Waterford Wedgwood Royal Doulton Company (*5). In addition, the bottom of products, a small gold line (*6) may be put by the artisan in order to adjust the point of his brush, during gold leafing. But not in all cases.

Queen's Ware / Creamware / Stoneware / Earthenware

[Wedgwood series : Festivity, Queen's Plain, Jasper Conran Casual etc.]
Due to the nature of the products, thickness and form will be different with each product that may occur under making process. But all product's quality confirmed in the manufactory.
Please avoid long time washing or soaking and try to not use strong detergent on those parts are not glazed because spots and unevenness will occur. In fact, once the item will be fully dried, spots will disappear.
The back of some products are originally not glazed, but they are fully finished and ready to use.

Black spots

Due to the nature of the products, small black spots may occur under making process. These small spots are normal. No returns or refunds, all sales are final.

Richard Ginori

All items

According to the original packing style of Richard Ginori, they use less buffer material on a pile of plates, therefore in few cases, tiny scratches may occur on plates. They are not considered to be defective items. No returns or refunds, all sales are final.

Vecchio White Collection

The roughness of embossed pattern can be different depending on the time of production. The proportion of glaze nor equal on each item, neither the glaze shrinking.
Please keep in mind that, when you buy an additional product to your already exist set, maybe the size won't be exactly the same. Small differences could be in sizes.

Glaze

At the end of production, the rims of all cups checked in the manufactory. If they found a rough one, it will be polished. Because of this additional polishing, the glaze on the rims may fall a little but it doesn't affect the condition of the cup. These individual features underline the authenticity of the material and should not be considered as defects.

Black dots

Due to the nature of the products, small black spots can occur under manufacturing. Products with these dots are not considered to be defective items, therefore no returns or refunds.

Backstamp


Richard Ginori uses a variety of marks on the back of tableware, depends on collections and time of production. Please notice that in some cases stamps are slipped. They are not considered to be defective items. For microwave and dishwasher safe products you can find an addition line under the logo and decor name. In some cases this line is missing even the product can be used in microwave or dishwasher. If you want to confirm your item's feature, please contact directly to the maker or ask to us.

Baccarat

Old fashion, tumbler, bowl

There could be small differences in thickness, height, and weight, even if the same model.

Wine glass, Champagne flutes

There could be small differences inside of the glass, at the bottom.

Irise

Irise collection made in a very special way by Baccarat, using 16 types of materials. (Irise means 'rainbow color' in French). Overtones via opalescent shimmer in different colors, therefore product picture cannot give back all colors.

Ruby red items

Characteristic and color of the rubies are always unique. All ruby red items are checked in the manufactory. No returns or refunds, all sales are final.

Color coated products

Please don't use thinner, benzine or alcohol for color coated products. Also, don't use any hard material for rubbing. These things can cause color loss.

Boxes and stickers

Slight damages on the sides and backs of brand boxes may occur under shipping. Not all boxes having a brand sticker. Especially, currently made boxes often arrive without stickers.
Design and inside of the boxes can be various.

Royal Copenhagen

Boxes

Design and inside of the boxes can be various.

Backstamp

Royal Copenhagen uses a variety of marks on the back of tableware, depends on collections and time of production.

Manufacture countries

Except for the Flora Danica collection, products have been made outside of Denmark since 2010.

Painting colors

Even if the same decor, small differences may occur in color. Your ordered item's color tone may be slightly darker or lighter than it was on the webpage. There will be no refunds or cancellations made after a purchase has been completed.

Year plate back number

Please notice that the old and antique year plates often have slight damages or black spots. Additionally, they don't have their original boxes and product instructions.

2015 year plate

You can find the backstamp of the year on the back of the plate.

Figurine

According to all figurines are handmade, facial expression may be different even if the same model.

Meissen

Flower and bird decors

All of these decors are handpainted, therefore small differences could be between the item you ordered and the product picture.
*picture are images

Figurine

According to all figurines are handmade, facial expression may be different even if the same model.

Herend

Apponyi, Indian basket, Victoria decors



Apponyi and Indian basket decors have only one type of main decor, but small decors could be various around the main one.
Victoria decors main motives can be several types.

Mille Fleurs and VMES decors

Each piece of both decors is hand painted, slight differences are usual in colors, arrangement, style.

Knob

Knob of teapot and bonbonnieres has different colors depends on rose or strawberry decor.

Figurine

According to all figurines are handmade, facial expression may be different even if the same model.

Years plate

Backstamp are upside down.

Hermes

Boxes

There are items without brand boxes.

Iittala

All items

Small black spot, slight damage, pinhole, protrusion and unstable items may occur under manufacturing process.

Kastahelmi

As a result of the press-mold making process, 3 tiny lines can be noticeable on the glass.

Aino Alto

Inside of the glass, small bubbles may occur under manufacture progress.

Origo

In some cases, there is no print on the edge or lines don't match perfectly.

Arabia

Backstamp

The design of backstamp depends on the time of production. The product you bought can have a different backstamp than the picture.

Back side

Slight damages may occur under manufacture progress.
The proportion of glaze may not equal.
Color may be lighter, than on the picture.

Paratiisi

Small differences in color tone could be, depends on products. Items color based on the same color.

24h Tuokio

Small differences in color tone could be, depends on products.

Aynsley

All items

All products are carefully handmade therefore small differences may occur in color, decor, shapes, size, weight. Product quality confirmed in the manufactory.

Spray paint

In the cases of spray painted items, color could be pale close, to the handle. They should not be considered as defects.
Due to the nature of the products, small black spots may occur under making process.
No returns or refunds, all sales are final.

Clock

Clocks of the interior items have a silicon cover for avoiding falling out. When you want to pull out the clock for changing battery or maintenance, use a lever with a cloth together and you'll be able to avoid damages.

Swarovski

Logo

Almost all Swarovski products (except the very old pieces) feature the Swarovski logo. In very rare case logos are hard to find on the items.

Brand boxes

Brand boxes often change by the maker without any notice. In several cases, accessories arrive in brand bags, not boxes.

Clasp

Clasp design of neckless can also change without any notice from the maker side.

Lladro

All products

You can hear rattling sound from the inside of the figurine when you move or shake it- The sound you hear is typical of fine porcelain figurines (not the damage!) and it is made by the little "plug" of porcelain that is dislodged in making the hole.
Stock numbers are limited, therefore we will confirm your order double time.
According to they import products, we can't offer after-sales service.
All items are handmade, therefore small differences could be even if the same model.

Brand boxes

The design of brand boxes often changes by the maker without any notice. Slight damages on the sides and backs of brand boxes may occur under importing. After we confirm the available stock, there is a chance to change the box.

Nao

All products

You can hear rattling sound from the inside of the figurine when you move or shake it- The sound you hear is typical of fine porcelain figurines (not the damage!) and it is made by the little "plug" of porcelain that is dislodged in making the hole.
Stock numbers are limited, therefore we will confirm your order double time.
According to they import products, we can't offer after-sales service.
All items are handmade, therefore small differences could be even if the same model.

Brand boxes

The design of brand boxes often changes by the maker without any notice. Slight damages on the sides and backs of brand boxes may occur under importing. After we confirm the available stock, there is a chance to change the box.

Royal Albert

Backstamp

Please notice that in some cases the product you buy could have a different backstamp from the product picture.

Vetro Felice

All items

Due to the nature of the products, small differences in shape, color or thickness may occur under making process. Tiny scratches on products may occur under importing, but all product's quality confirmed in the manufactory.

Da Vinci Crystal

All items

Due to the nature of the products, bubbles, slight shape variations and tiny inclusions may occur under making process. The quality of products is confirmed at the manufactory.

Old fashion, tumbler

There could be shear marks/striae on the bottom of items, which might be apparent or obscured.
Shear mark is a mark in the glass, attributable to the action of the shears.
Please note that this is the mark to be caused as produced, therefore it doesn't consider to be a defective.
Normally the mark is processed to be unseen, but it could be recognized depending on items.

Le Creuset

All items

Due to nature of product and handmade production, small bubbles and tiny holes may occur under glazing process.

Enameled coating mark

On the edge of the enamel cast iron products maybe you can find 3 or 4 black dents. These dents occur under color coating process, should not be considered as defects.

Spots on enamel

Small spots may occur under enamel process. In some case, you can find outside color spots on the inside of the product. It doesn't have an effect on cooking.
In some case, white or pale color products have small yellow spots. These spots also were occurred under enamel process.

Unevenness

Small unevenness may occur under molding process. You don't have to worry about it because it doesn't have an effect on cooking.

Staub

All items

All products made by hand. Due to nature of the product, color or other unevenness, small bubbles, spots, dents may occur under making process. They should not be considered as defects.

Feiler

All items

Regarding the various design of the products, your ordered item may have a little different design than the product picture. The design of tags could be various, depends on manufactured date.

Jim Thompson

All items

Regarding the various design of the products, your ordered item may have a little different design than product picture. The design of tags could be various, depends on manufactured date.

Ercole moretti

All items

Regarding the various design of the products, your ordered item may have a little different design than product picture. Small differences may be between sizes as well.

Spode

All items

The back of the products is not glazed everywhere.

Cre Art

Cake Stand

Placing the item on the table, small excursion may be happening. It should not be considered as a defect.

La Maison

Old fashion, tumbler

There could be shear marks/striae on the bottom of items, which might be apparent or obscured.
Shear mark is a mark in the glass, attributable to the action of the shears.
Please note that this is the mark to be caused as produced, therefore it doesn't consider to be a defective.
Normally the mark is processed to be unseen, but it could be recognized depending on items.

Dog & Cat Plate

Painting colors

Colors differ from each items. Therefore, the color of the delivered items may be different from the pictures in our website. Intensity of the color is not the criterion of its quality.
Please note that, the request of changing or returning due to its intensity, are not accepted.